FAQs

We're getting ready to open across the UK. Join the waitlist and we'll email you when the app is live.

You pay in the app by debit or credit card, Apple Pay or Google Pay. DETAILIO doesn't store your card details.

Yes, subject to the detailer's cancellation policy. You'll see the policy before you pay.

You'll see the nearest detailers and can ask to be told when someone joins near you.

Only customers with a completed booking can leave a review, and each booking can be reviewed once.

Join the waitlist as a detailer. When we open, you'll create your storefront and send your ID, proof of business and insurance so we can verify you.

There's a free Starter plan, and paid plans with lower marketplace fees. See the For detailers page for current plans.

No. Detailers are independent businesses and need their own insurance. We ask for proof of cover when they apply.

Read our privacy policy for what we collect and why. You can ask to delete your data at any time.